Shipping policy

Core H20 – Shipping Policy

Thank you for choosing Core H20. We are committed to delivering your wellness products quickly, safely, and with the highest level of care.

Order Processing

  • Orders are processed within 1–2 business days after payment is completed.

  • You will receive a shipping confirmation email once your order has been dispatched, which will include your tracking number.

  • Orders placed on weekends or holidays begin processing on the next business day.

Shipping Rates & Delivery Times

United States Shipping

  • FREE Standard Shipping on all U.S. orders over $X (set your threshold).

  • Standard delivery typically arrives within 3–7 business days from shipment, depending on location.

  • Expedited shipping options may be available at checkout for faster delivery.

International Shipping

We proudly ship worldwide.

  • Delivery times and rates vary by destination.

  • Some countries may apply customs duties, taxes, or import fees—these are the responsibility of the customer.

  • International transit times may be extended due to customs clearance.

Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.

  • You can monitor your package in real-time using the provided tracking link.

  • If you do not receive tracking details within 48 hours after dispatch, please contact us through our Contact Us page.

Shipping Delays

While we work hard to deliver orders on time, external factors may cause delays, such as:

  • Carrier disruptions

  • Weather conditions

  • Customs processing

  • High-volume shipping periods

If your order experiences a significant delay, please reach out to us—we’ll help locate and update you on your shipment.

Address Accuracy

To ensure successful delivery:

  • Please verify your shipping address before completing your order.

  • If you need to make a correction, contact us immediately.

  • Once an order has shipped, we may not be able to modify or reroute the package.

Customers are responsible for any additional fees if re-delivery or rerouting is required due to an incorrect or incomplete address.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact Core H20 support as soon as possible.
We will coordinate with the carrier to investigate the issue and—once confirmed—provide a replacement or appropriate resolution.